Privacy Policy

1. Information We Collect

Depending on how you use the website, we may collect information that you voluntarily provide to us.

Information You May Provide

• Name
• Email address
• Mobile number
• Account login information
• Course and membership information
• Information submitted through contact or support forms
• Information required for purchases or transactions

We may also collect limited technical information automatically when you visit or use our website.

2. Account Information

When you create an account on NehaClasses, information such as your name, email address and mobile number may be associated with your account.

Your account may be used to provide access to courses, notes, exams, results, membership features and your learning dashboard.

3. Payments and Transactions

If you purchase a course, membership or other paid service, payment information may be processed by a third-party payment provider.

Payment providers may process information such as transaction identifiers, payment status and other information necessary to complete and verify a transaction.

For more information about refunds, please see our Refund Policy .

4. How We Use Information

Information may be used for legitimate purposes connected with operating and improving NehaClasses.

• Creating and managing user accounts
• Providing courses and educational resources
• Providing notes and exam services
• Processing purchases and memberships
• Verifying transactions
• Providing customer support
• Sending important service-related communications
• Improving website functionality
• Detecting misuse, fraud or security problems
• Complying with applicable legal obligations

5. Cookies and Similar Technologies

NehaClasses may use cookies or similar technologies to remember preferences, maintain sessions, understand website usage and improve the user experience.

Third-party services used on the website may also use cookies or similar technologies according to their own policies.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. When Information May Be Shared

We do not intend to sell your personal information simply because you use NehaClasses.

Information may be shared with service providers when reasonably necessary to operate the website and provide requested services.

Examples may include:

• Payment processing providers
• Website hosting providers
• Email or communication services
• Analytics or security services
• Technical service providers

Information may also be disclosed when required by law, legal process, court order or to protect the rights, security or property of NehaClasses, its users or others.

7. Data Security

We take reasonable measures designed to protect personal information from unauthorized access, misuse, alteration or disclosure.

However, no website, server, database or internet transmission can be guaranteed to be completely secure.

You should also use a strong password and avoid sharing your account credentials with others.

8. Data Retention

We may retain information for as long as reasonably necessary to provide our services, maintain account records, process transactions, resolve disputes, enforce agreements, comply with legal requirements and maintain appropriate business records.

The actual retention period may differ depending on the type of information and the reason it was collected.

9. Your Privacy Rights

Depending on applicable law and your circumstances, you may have rights concerning your personal information.

These may include rights to:

• Request access to certain personal information
• Request correction of inaccurate information
• Request deletion where legally applicable
• Ask questions about how information is used
• Withdraw certain consents where applicable

To make a privacy-related request, contact us using the details provided below.

10. Children's Privacy

NehaClasses provides educational content that may be relevant to students of different age groups.

Where a user is a minor, use of the website and any purchase or account activity should be carried out with appropriate involvement of a parent, guardian or other legally authorized adult where required.

If you believe that personal information relating to a child has been provided to us improperly, please contact us so that we can review the situation and take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.

When changes are made, the updated version will be posted on this page together with a revised "Last Updated" date.

We encourage users to review this page periodically.

12. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or your personal information, please contact NehaClasses.