Refund Policy

1. General Policy

At NehaClasses, we provide educational courses, digital notes, practice materials, examinations and membership-based learning resources.

Because many of our products and services are delivered digitally, access may begin immediately after a successful payment.

2. Digital Products and Notes

Digital notes, PDFs, study materials, downloadable resources and similar digital products may become available immediately after purchase.

Once a digital product has been downloaded or accessed, refunds may not be available, except where required by applicable law or where NehaClasses determines that a refund is appropriate.

3. Courses and Memberships

Course and membership purchases provide access to educational content according to the plan selected at the time of purchase.

Refund requests may be considered where:

• The payment was duplicated or charged incorrectly.
• A technical issue caused payment to succeed but the purchased access was not provided.
• There is another valid circumstance that NehaClasses agrees warrants a refund.

4. Non-Refundable Situations

A refund may generally not be provided when:

• The user has simply changed their mind after accessing the digital content.
• The user did not use the course or membership after purchasing it.
• The user purchased the wrong course after failing to review the course information.
• The account has been suspended or terminated because of a violation of the website's terms or misuse of educational content.

5. Duplicate Payments

If the same transaction is accidentally charged more than once, please contact us with the transaction details.

After verification, the duplicate amount may be refunded to the original payment method.

6. How to Request a Refund

To request a refund or report a payment problem, contact NehaClasses through our Contact page.

Please provide:

• Name used on the account
• Registered email address or mobile number
• Order or payment reference
• Date and amount of payment
• Reason for the refund request

7. Refund Processing

Approved refunds will normally be initiated using the original payment method or through another appropriate method where necessary.

The time required for the refunded amount to appear in your account may depend on the payment provider, bank or financial institution.

8. Premium Membership Cancellation

Cancelling a Premium membership does not automatically mean that the amount already paid will be refunded.

Unless otherwise stated for a particular offer, cancellation normally prevents future renewal while access remains subject to the terms of the membership purchased.

9. Changes to This Policy

NehaClasses may update this Refund Policy from time to time to reflect changes to our services, payment processes or applicable requirements.

The updated version will be published on this page with the revised date.

10. Contact Us

If you have questions about a payment, cancellation or refund request, please contact the NehaClasses support team.

We will review each genuine payment issue and respond as soon as reasonably possible.